Frequently asked
Questions, answered.
If you don't find what you need here, our support team replies in under an hour.
No questions match your search. Try a different term or talk to support.
For businesses
B2BTUBE charges a flat monthly subscription — either Business Standard ($119.99/mo) or Business Plus ($139.99/mo). There is zero commission on sponsorship deals you close. Every dollar of every deal stays between you and the creator.
There's no free plan on the business side — every business starts on Standard ($119.99/mo, 250 pitches) or Plus ($139.99/mo, 300 pitches + analytics). You can cancel anytime and we never take a commission on any deal you close. Free tiers exist on the creator side (Channel Free, $0/mo).
Yes. Your subscription is month-to-month. Cancel any time and your access continues until the end of the current billing period. No penalties, no fine print.
Standard plans include 250 pitches per month and Plus includes 300. If you need more, <a href="/billing/upgrade">click here to add more</a> or call your account rep now — we can arrange a pitch top-up add-on or upgrade your plan mid-cycle.
We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. Invoicing for annual plans is available — contact sales@b2btube.app to set it up.
Yes. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256 on AWS). We do not sell or share your data with third parties. Read our Privacy Policy for the full picture.
For creators
Connect your YouTube channel via Google OAuth during onboarding. We confirm ownership through Google's API and sync your subscriber count, views, and niche. Verification takes under two minutes.
During signup you authorize B2BTUBE via Google OAuth (read-only scopes). We pull your public channel metrics — subscriber count, view count, upload frequency, primary category — and refresh them periodically. We never post to your channel or access your private data.
Payments happen directly between you and the sponsoring business — off-platform, on your own terms. We never hold funds or intermediate the transaction. Negotiate your preferred method (wire, PayPal, Wise, etc.) directly in the thread.
Absolutely. You are under no obligation to accept any pitch. You can decline with one click, ignore, or counter with your own terms. Brands are instructed to treat a no-response as a soft no after 7 days.
Yes — your rate card is fully yours. Set rates for integrations, dedicated videos, and Shorts. Businesses see your published rates as a starting point but can propose different amounts, which you can accept, decline, or counter.
About the product
B2BTUBE is a sponsorship marketplace that connects businesses with YouTube creators. Businesses subscribe to access the creator directory and send pitches. Creators list their channel and receive inbound briefs. No agency middleman, no revenue share — just a flat monthly fee on each side.
A marketplace. We provide the platform, directory, and messaging layer. We do not negotiate on your behalf, produce creative, or manage campaigns. You own every deal end-to-end.
No — zero commission, ever. This is the core promise of B2BTUBE. Talent agencies take 15–30%. We charge a flat monthly fee on each side and take nothing from the deal itself.
Cold email is one-sided and opaque — you don't know the creator's rates, availability, or audience demographics before reaching out. B2BTUBE gives you verified stats, published rate cards, and a structured pitch flow. Response rates are dramatically higher because creators have opted into the platform.
B2BTUBE is available worldwide. Creators from 42+ countries are listed on the platform. Subscription billing currently supports USD, EUR, GBP, ARS, and several other local currencies auto-detected by IP.
Yes. We store only the data needed to operate the platform, apply appropriate retention limits, and support data subject rights (access, correction, deletion) via privacy@b2btube.app. European users benefit from GDPR protections. See our Privacy Policy for full details.
Support & billing
Email support@b2btube.app or use the Contact form on this site. We reply to all enquiries within one business hour during weekday hours (UTC-3). For urgent billing issues, mark your email subject with [URGENT].
We offer a full refund within 7 days of any charge if you haven't used the plan features (e.g. browsed channels, sent pitches). After 7 days, refunds are at our discretion. Contact support@b2btube.app with your account email to request one.
Email support@b2btube.app from any address you control and include your registered email, company or channel name, and a recent invoice number or the last 4 digits of your payment card. We verify identity manually and restore access within one business day.
Go to Settings → Account → Delete account. You will be asked to confirm. All personal data is purged within 30 days per our Privacy Policy. Active subscriptions are cancelled immediately and any remaining days are refunded pro-rata.
Still have questions?
Talk to support